Privacy Policy

1. Controller

The controller responsible for processing personal data in connection with the Breakup Recovery app is Sascha Koziellek, blueapps, Im Schluessel 15, 67292 Kirchheimbolanden, Germany. Contact: support@blueapps.pro.

2. Your personal content stays on your device

The app may store your first name, breakup date, personal goals, daily mood and contact-urge check-ins, notes, journal entries, and program progress. This content is stored locally on your device and encrypted using Apple system functions. It is not sent to blueapps, RevenueCat, or Google Analytics.

If you delete the app and its data, we do not have server-side copies of your personal entries and cannot restore them.

3. Premium purchases and RevenueCat

We use RevenueCat, Inc. to offer, verify, restore, and manage Premium purchases and subscriptions. RevenueCat processes a randomly generated pseudonymous app user identifier, purchase and subscription information, Apple receipt data, and technical information required to provide the service, such as device type, operating system, region, and the time of the latest connection.

These data are used to unlock Premium, prevent fraud, provide purchase support, and create aggregated purchase and revenue analytics. We do not send names, email addresses, journal text, moods, or advertising identifiers to RevenueCat, and we do not use RevenueCat data for advertising or cross-app tracking.

3a. Usage analytics with Firebase Analytics

Google Firebase Analytics is activated only after your explicit choice in onboarding or Settings. Without consent, no usage events are sent to Google and the app remains fully usable. You can change your choice at any time under More → Privacy. Withdrawal stops future collection and resets local Analytics data; it does not automatically remove data already sent from aggregated reports. For EEA users, the legal basis is consent under Article 6(1)(a) GDPR and, where applicable, the rules on device access such as Section 25(1) TDDDG in Germany.

With your consent, we measure app opens, returns to the app, and selected feature use: opening No Contact, starting and completing the relief exercise, and viewing and selecting plans on the paywall. Firebase processes event times, technical app and device information, an app-instance identifier, and the pseudonymous RevenueCat app user ID. This ID lets us compare later app use with Premium status.

Names, journal text, mood or contact-urge values, and other personal entries are not sent as analytics events. The advertising identifier is not included and ad personalization is disabled. Google may process analytics data outside the EEA. See Google's privacy policy for further information.

4. Payments through Apple

Payments and subscription management are handled by Apple through your Apple ID. We do not receive full payment details such as credit card or bank information. Apple processes data under its own privacy policy.

5. Email support

If you contact us, we process the contact details and message you voluntarily provide in order to respond. For EEA users, the legal basis is Article 6(1)(b) GDPR when the request concerns the app or subscription, and otherwise Article 6(1)(f) GDPR based on our legitimate interest in providing effective support. We delete support messages when they are no longer needed and no legal retention duty applies.

6. External support services

The app may open links to independent support services such as Find A Helpline. Those services operate outside the app and apply their own privacy rules when you open them.

7. Legal bases and international transfers

For EEA users, purchase data are processed to perform the subscription contract under Article 6(1)(b) GDPR and for fraud prevention and reliable app delivery under Article 6(1)(f) GDPR. RevenueCat is based in the United States. Where data are transferred outside the EEA, RevenueCat’s current Data Processing Addendum provides for appropriate safeguards, including applicable Standard Contractual Clauses.

8. Retention

Local personal content remains on your device until you delete the app data. Purchase and subscription data are retained for as long as needed to manage subscriptions, prevent fraud, provide support, and meet legal recordkeeping duties.

In our GA4 property, detailed event data is currently retained for two months and user data for 14 months. The user-data retention period resets when the user is active again. These settings do not necessarily apply to aggregated standard reports.

9. Your privacy rights

Depending on where you live, applicable privacy law may give you rights to access, correct, delete, restrict, object to, or receive a copy of personal data, and to complain to a competent supervisory authority. We do not sell or share personal data for targeted advertising. Send requests to support@blueapps.pro. We cannot view, correct, or restore content stored only on your device.

10. Children and teenagers

The app is not specifically directed to children. It has no account, social features, or intentional server-side collection of children’s personal journal or health information.

11. Changes

We may update this policy when features, service providers, or legal requirements change. The current version will always be available on this page.